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CallMiner has been named a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024, which evaluates 10 vendors across 31 criteria related to current offering, strategy, and market presence.
View your complimentary copy of the report to learn why CallMiner “stand[s] out with revenue teams” to “convert insights from customer conversations into positive buyer experiences and revenue growth” and “is well-suited for companies looking for a call center platform that provides the insights and guidance needed to improve sales performance.”
In this report, you’ll learn:
CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.